One price, no matter the size of your group.
Read more about how our billing works
Volunteer community group?
We have a special rate for community groups with no paid staff. See our community group plan
Loomio helps groups solve real problems
“Loomio has led to better decisions, higher engagement, fewer meetings, and faster implementation.”
“Loomio offers a sense of centralized community even though group members are spread across the country.”
“We run our entire loan assessment process through Loomio, saving many hours we would otherwise need to spend in meetings.”
Frequently Asked Questions
What is Loomio Pro support?
With the purchase of a Loomio Pro plan you will receive a dedicated Loomio expert to interact with for any ongoing support you might need.
- When you upgrade, you will be invited to a one hour implementation session on how to get the most out of Loomio. It’s for you, and the people you would like included, to become confident in using Loomio to meet your needs.
- Within the first 90 days, having the opportunity to put into practice the steps identified in the first call, you can schedule another time to follow up with your dedicated Loomio expert to refine your use of Loomio.
We’ll keep in contact with you with opportunities to see how Loomio could work better for you, and introduce new features. Pro plan customers enjoy priority support all year round, to answer questions, help onboard new users, and more.
We also offer bespoke training packages customised to suit your organization’s needs.
Find out more about Loomio Pro support and training
What payment methods do you accept?
We accept all major credit or debit cards via our payment gateway (Visa, Mastercard, American Express). All payments are processed in USD and deducted from your credit card in the currency of your credit card.
Will I have to provide my credit card details up front if I want to start a trial only?
No, we do not require any payment information until you choose to purchase a plan.
What currency will my credit card be charged in?
Loomio is priced in USD, and when your credit card is charged the amount will be charged in the currency of your card including sales tax, if applicable.
Will I receive a receipt?
When you have finished going through the purchase process, we will automatically send you a receipt statement via email to your billing contact email address. You can also view billing information in the billing portal once your account is set up.
Does my organization qualify for the Pro Nonprofit plan?
We love nonprofits, and have created the Loomio Pro Nonprofit plan for you. This is a 50% discount on our Loomio Pro price.
Nonprofit organizations can upgrade to this plan for immediate subscription to Loomio. We'll then send you an email with a link to validate your organization’s nonprofit status via our partner TechSoup.
View TechSoup's nonprofit validation criteria for your country.
How do I know if I am a community group?
The Community Lifetime plan is available for community groups and organizations run by volunteers, who have no paid staff. Non-profit organizations with paid staff are eligible for our Pro Nonprofit plan.
Can I upgrade to Loomio Pro after purchasing Loomio Starter?
To upgrade to Loomio Pro simply choose to upgrade your plan and we will automatically apply a prorated credit of any pre-paid subscription fees from the new payment required for the Loomio Pro plan.
I have a discount code, where do I apply it?
After you have chosen the plan you wish to purchase, click the upgrade button, and you will be taken to our billing portal to set up the payment. Here you can add a discount code to receive a reduction off the final price.
Who owns my group’s data?
You do! Unlike some other services, we're not in the advertising business. You are the customer, not the product, and you're in charge. Loomio is open source software, and your data is portable and exportable. You can download a CSV and open it in a spreadsheet or even export your entire group history and run it on your own Loomio server - if you have the skillset, time and resources. However you have our promise that we'll run our loomio.org service for our customers until the end of the internet.
Where is Loomio.org hosted?
Our loomio.org service is hosted in the USA, however if you’d like .EU or .NZ hosting, please contact us.Why should we trust Loomio?
We've been in business for more than 8 years. We have great relationships with our customers. We're a worker-owned cooperative - which means the people who create Loomio also have ownership in it. We work with investors who support our social mission, and are committed to ensuring we provide the highest level of privacy and protection for our customer’s data. To the best of our knowledge, we've never had an attacker steal any of our customers' data.
What Loomio support will my Loomio Pro group get?
Loomio Pro plan customers receive pro support; a personal account manager is assigned who will invite you for a call to help implement Loomio for your organization, provide access to pro training webinars where anyone from your organization can get the help they need to use Loomio successfully.
Do you offer private or bespoke servers?
We can run a private Loomio install for your organization and have done this regularly. Talk to us!What if I'm not happy with the service?
We welcome any and all feedback you may have, and are committed to making Loomio world class. Should you have an issue please do let us know immediately and we’ll be in touch.