Loomio
Sun 15 May 2022 2:04PM

Relax instance registrations to "Approval required for sign up" from current "Nobody can sign up"

F Flancian Public Seen by 94

I believe the current "Nobody can sign up" setting makes onboarding needlessly complex for both willing users and admins.

We can move the form interaction to the approval process proper -- people try to sign up and then we get notified and can contact them. This way we can track pending work in the Mastodon instance proper; I think it could be quite smooth.

This change would take effectively one minute :)

Thoughts?

SW

Sam Whited
Agree
Sun 15 May 2022 2:18PM

Generally speaking, I agree that his would slightly lessen CWG work load (we could respond to an email instead of customizing a templated response to a new user every time; it's minimal, but sounds nice). However, I think there are better solutions that require more work. If we did this in the short term I think it would be valuable to follow up with a proposal for a signup application that takes the users info, checks that they're donating on Open Collective, and then provisions their account.

N

Neil - @[email protected]
Disagree
Sun 15 May 2022 2:18PM

Previous experiments with this appear not to have made life easier for CWG Ops Team. New people join regularly, so the current method and the fact we aren't listed doesn't appear to be blocking registrations. So mildly disagree for now, as the cost of inconveniencing the CWG Ops Team doesn't seem worth the benefit. Suggest we work upstream with Mastodon for customisable registration form, then revisit based on outcome of that.

MP

Michael Potter
Disagree
Sun 15 May 2022 2:18PM

It would be good to streamline the onboarding process, but this one change is too simplistic to really help remove any of the manual steps involved (as others have said).

EB

Evan Boehs
Disagree
Sun 22 May 2022 6:18PM

I vote in favor of submitting a PR to mastodon allowing multiple questions on the signup form. We should not remove questions, that will remove the high quality standard of this community, but multiple questions on form would be a good middle ground. Until that PR comes, my vote is no.

D

Django
Disagree
Sun 15 May 2022 2:18PM

Disagree with flipping the switch. Agree with eliminating friction!

Tech Working Group could propose an alternate way using a webhook with OpenCollective.

YK

Yasuaki Kudo
Disagree
Sun 15 May 2022 2:18PM

I am not really qualified to say much without understanding more about the issue. Having said it, my instinct is approvals are to be avoided if we can manage without it. it says 'See post above :)' Am I missing somethig? Is there a link to the reason or something?

AU

Ana Ulin
Abstain
Sun 15 May 2022 2:18PM

I am strongly in favor of making it easier for people to find us and to join up. The current system regularly filters out good folks that I refer here.

I am concerned about comments on how the current "jump through our hoops" system ensures "high quality". This seems ableist and elitist, which is the exact opposite from what I want to see in a cooperative instance.

That said, the CWG needs to be more involved in sketching out a solution before moving forward, so I can't vote "yes" yet.

JR

Jeremy Rose
Disagree
Sun 15 May 2022 2:18PM

Flipping the switch as-is seems like a net negative, but with some small improvements to Mastodon this would be awesome!

N

Neil - @[email protected] Sun 15 May 2022 3:24PM

Thanks for posting this initiative! Removing the need to maintain a separate registration flow/software would be good if possible.

Some questions:

  • how does the current flow work?

  • how would the new flow work?

    • specifically how would things change for the Community Working Group Ops Team, who I believe currently process registrations.

Also I think 3 days may be too short for this poll - according to the terms, at least 6 days is needed (I wouldn't consider this change as urgent).

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