Loomio
June 27th, 2019 22:08

Loomio 2.0 - report bugs and issues here

Rob Guthrie
Rob Guthrie Public Seen by 774

UPDATE: We are nearing a release of Loomio 2.0!

New users starting new groups, and the people they invite, are all on 2.0 now. And we'll be switching users over to 2.0 group by group over the next few weeks. There will be the ability to manually switch back to 1.0 for a while though.

This release does not include apps - push notifications are coming soon, and we'll publish apps with along with that update, meanwhile have you tried the new web app on a phone? I think it's pretty fantastic.

I know there are things we have not fixed yet, I'll keep working on those things in here. Thanks for your help in getting the software this far.

Rob Guthrie

Rob Guthrie March 19th, 2020 00:12

oh dear! I'll investigate the quick fix today.. I was pretty sure this was e2e tested stuff.

John Gieryn

John Gieryn March 19th, 2020 00:06

When you invite someone without a Loomio account to a thread by inserting their email into invite to vote the user flow (any link they click in the email they're sent) brings them to a "You do not have permission to do this" screen @Michael Elwood-Smith @Rob Guthrie @Greg Kan

John Gieryn

John Gieryn March 16th, 2020 04:25

Tags bug, try pods in Enspiral

Threads that I have looked at this session will then appear

david rayner

david rayner March 14th, 2020 11:21

has anyone else noticed that sometimes an @mention absolutely needs a space before the at,sometimes not. and it does not work within brackets...

is that a syntax aspect? (not a programmer so not sure if i have the right word...)

John Gieryn

John Gieryn March 11th, 2020 22:34

Bug: Members can notify everyone in group – if unticked – proposals and polls have confusing/buggy UX/UI... see here for best description/ visual

@Greg Kan

Matthew Bartlett

Matthew Bartlett March 9th, 2020 23:13

I think that link needs people to log in — I think we used to have a shareable link that didn't need a login created

John Gieryn

John Gieryn March 9th, 2020 22:29

Not sure if this is intended or not, but when I post a hyperlink it does not autoformat as a hyperlink: https://twitter.com/nerkles/status/1236880604244905984

david rayner

david rayner March 6th, 2020 11:15

i would put the standalone poll on the 'do not recusitate' table as, in my experience, any poll engenders discussion and cross -referencing becomes problematic.

or...sometimes less talk is better?🤔

John Gieryn

John Gieryn March 6th, 2020 01:54

ff strange secondary scroll bar in modal (edit context) makes it very hard to scroll down through all of the copy that was there: https://www.loom.com/share/bb78cd66ddc34f3c8780918c282a67f4

Greg Kan

Greg Kan March 4th, 2020 10:12

@Matthew Bartlett If you click the dropdown ellipsis you should see the "copy link" option. It will take someone to the poll on the thread page. The standalone poll page is out of commission at the moment but I believe we will resuscitate it!

Matthew Bartlett

Matthew Bartlett March 3rd, 2020 01:55

Are poll-sharing links gone?

Greg Kan

Greg Kan March 2nd, 2020 22:07

@david rayner a rather delayed response but you are now able to re-open closed threads if you're an admin!

Greg Kan

Greg Kan March 2nd, 2020 21:50

deploying fix for this now @John Gieryn

John Gieryn

John Gieryn March 2nd, 2020 20:25

Minor bug| FF When I navigate directly to a secret group I'm not a part of it appears that I am not logged in when in fact I am

Rob Guthrie

Rob Guthrie February 17th, 2020 21:03

Hi @Marek Koys. We've had a look and are unable to reproduce the problem you're talking about. If it happens again, please let us know and pass along the poll or discussion url. (Email contact@loomio.org)

Marek Koys

Marek Koys February 17th, 2020 06:16

Hi, I'm excited about how you are progressing with the Loomio 2.0 you have done amazing work so far! Nevertheless, we are having an issue with simple voting in our new group.

We set up a simple pool to explain basics functions to our new team members, and despite me making a vote, it didn't count. The yellow confirmation button "vote" doesn't respond. I tried to reload the page, and do it again, but still, no response. I wonder if you have an idea about what's wrong.

Thanks

John Gieryn

John Gieryn February 17th, 2020 03:56

Thread items out of order

Items were moved into or from

I showed @Greg Kan

John Gieryn

John Gieryn February 17th, 2020 03:54

FF | Android

From Group page I cannot scroll through the various tabs (eg, Settings, Subgroups...) I only see the first three and they have a strange left-margin as if someone hit Tab (moving fast sry for lack of screenshot LMK if ya need it @Rob Guthrie )

John Gieryn

John Gieryn February 16th, 2020 23:09

Time poll voting bug

Potentially issues with add option and/or edit vote as well

I've shown this to @Greg Kan and invited him to the relevant thread (Summer Fest 2020 Crew group, "Meeting coordination")

Greg – here's the other quote from Carolyn who apparently voted "Yes" or "If-need-be" to at least two of the options

I filled it out but I must have had issues if you didn’t see it.

John Gieryn

John Gieryn February 13th, 2020 03:29

Open groups - membership appears to be visible to non-members (LMK if you need the group/url where I experienced this – I was in incognito, not logged in, in Firefox)

Greg Kan

Greg Kan February 10th, 2020 03:42

@John Gieryn let me know if you see this again! i've seen it but couldn't reproduce it. we pushed some speculative code that hopefully fixes it. i haven't seen it again myself.

Rob Guthrie

Rob Guthrie February 9th, 2020 22:18

It's being fixed now

John Gieryn

John Gieryn February 9th, 2020 22:17

Move thread feature randomly fires on arrival to thread (via in-app notification) and then cannot be closed:

Loom videos sent via email @Rob Guthrie

Rob Guthrie

Rob Guthrie January 29th, 2020 19:06

I've solved the endless login now. Thank you

Joriam Philipe

Joriam Philipe January 29th, 2020 15:48

Hey john and Rob!

Just an additional piece of info here — I just went to probe the subloomio and the settings were 'secret', so at least part of the mystery is solved. About the endless login thing, I'm not sure.

Greg Kan

Greg Kan January 28th, 2020 21:44

hi there, that option shouldn't be there for proposals. proposals have preset options. a fix is being deployed that will mean this option does not show up for proposals. thank you!

Rob Guthrie

Rob Guthrie January 28th, 2020 20:21

Ok, please email the subgroup url and user details. thank you.

John Gieryn

John Gieryn January 28th, 2020 20:20

Hi @Rob Guthrie I think some of this is requires dev attention, and the bit that might be first-level I don't have time for until later

from [User: I'll email you]

When I click on the link to the Loomio subgroup, I am caught in an endless loop of sign-ins (although I am already signed in). I sign in again, and it asks again for me to sign-in. Maybe a Loomio 2.0 bug? Anyone else experiencing this too? If so, I am happy to report the bug. (edited) 

Mathieu Matheod

Mathieu Matheod January 28th, 2020 18:51

When creating a proposal, we have the option to allow voters to create their own option, exept it have no effect on proposal, only on poll (exept counting poll).

Rob Guthrie

Rob Guthrie January 27th, 2020 23:54

Cool, thank you, just what I need, I have another thread renderer in the works for this, I think there is just a little work to do to enable 1000+ scale, so this is the right place to fix things

Hugi Ásgeirsson

Hugi Ásgeirsson January 27th, 2020 23:52

This is not a bug report but a benchmark. I present to you the 214 replies long Membership prices 2020 from the Borderland Loomio. It's a pretty good place to go for testing how the 2.0 client behaves with huge threads. It's also one of the messier advice processes we've had, so it's also good research material for process geeks.

Rob Guthrie

Rob Guthrie January 24th, 2020 20:18

I'm pretty sure this was due to a network error upstream. Phew.

John Gieryn

John Gieryn January 24th, 2020 05:56

A bunch of accounts appear to be lacking their profile photos @Rob Guthrie - they are not showing initials, either, as you can probably see from this thread (but here's screenshot anyways)

david rayner

david rayner January 22nd, 2020 08:29

i had neglected to say that the closed thread was closed to see if closing meant something new and from experience of my pool group,i expected (nay....assumed!) to be able to open it again if not. (but i am an admin...hence the question when i could not.)

i have ruminated in the past as to whether it was a good idea or not for anybody to just make a conversation go away then i experienced a valuable but mildly uncomfortable convo being goneified in our group as optimal for the deleter but not for the group...hmmm...

Rob Guthrie

Rob Guthrie January 22nd, 2020 05:43

No, that's not what we intended. Would you expect that you need to be the author or group admin to close or reopen a thread?

Also, if anyone can edit the context (which is a great setting IMO), then should anyone be able to close/reopen it?

david rayner

david rayner January 22nd, 2020 03:31

is it intentional that anyone viewing can close a thread but only admin(or is it only members?) for that group can reopen?

eg https://www.loomio.org/d/XKgxepJN/how-do-i-logout-

Matthew Bartlett

Matthew Bartlett January 21st, 2020 00:52

Now that I've restarted my browser; sign-out works. Probably was on older version. Thanks RG

Rob Guthrie

Rob Guthrie January 21st, 2020 00:46

Hrrm.. thanks for reporting. We did have sign out issues last week but I thought I'd solved them, can you screenshot your cookies for me?

Matthew Bartlett

Matthew Bartlett January 21st, 2020 00:43

I can't sign out. When I click 'Sign out', the page reloads to loomio.org/dashboard. No error in console.

david rayner

david rayner January 16th, 2020 02:01

just this thread...still trouble shooting before i report again to rob...and it is not that huge in the scheme of things...our main group is working just fine and i am loving the increased finesse of 2.0.xxxxx

John Gieryn

John Gieryn January 15th, 2020 21:05

Are you still having a thread that continually shows as unread no matter what you do?

david rayner

david rayner January 15th, 2020 09:08

my experience of that feature is a lot of people who check it out but do not actually do anything. but then i know they fully received it...

excuse the late reply but i thought i had finally found the 'unread post' that always shows...😟this was not it...

Rob Guthrie

Rob Guthrie January 6th, 2020 18:56

testing replies, unrelated to original message

Greg Kan

Greg Kan January 5th, 2020 23:25

Option for withholding poll results entirely (i.e. hiding votes as well as voters' identities), i guess prior to the user voting?

Greg Kan

Greg Kan January 5th, 2020 23:21

A customer has also reported the behaviour regarding invitations to subgroups as 'unintuitive'

Eduard Kurganskyi

Eduard Kurganskyi December 27th, 2019 20:20

You're right. This is problem of Safari (13.0). All options are visible in Chrome.

Rob Guthrie

Rob Guthrie December 27th, 2019 20:12

Here's what I see, what browser are you on @Eduard Kurganskyi ?

Eduard Kurganskyi

Eduard Kurganskyi December 27th, 2019 11:41

The English version has the same problem. Creating tables is not available.

Eduard Kurganskyi

Eduard Kurganskyi December 27th, 2019 11:37

In the localized version of Loomio, some options for formatting text are not available.

Aaron Wolf

Aaron Wolf December 26th, 2019 01:36

It wasn't easy to find if this is reported yet, but

When I click with my (mouse) cursor to move the text-cursor to a different part of the text when posting, I end up with the field no longer active. I can't type at all. I can only get back to the field by using my keyboard tab key to cycle around and get the field to be active again.

I could test other browsers. I'm in Firefox with various privacy plugins and things. But I have never experienced this anywhere else on any other website.

John Gieryn

John Gieryn December 23rd, 2019 20:27

Weird unread behaviour; I just went into the thread "PODS CHECK-IN" and scrolled around to make sure all was 'unread'. I checked and indeed it disappeared from my Unread Threads (etc.).

Moments later, it was back, complete with yellow bar:

I've gone through and tried to clear the thing while screen capturing; have shared by email.

Mark read may have cleared it permanently this time; will report back if not. FWIW: I get a NotFoundError: Node was not found when I hit Mark read.

Rob Guthrie

Rob Guthrie December 23rd, 2019 08:52

Thanks for documenting this. I'm aware of this behaviour and it's actually how it's intended. The unintended part is the "auto accept" of membership (as you put it). Yes, we can't really change this until 1.0 is retired. Great to have it noted in here.

John Gieryn

John Gieryn December 23rd, 2019 04:11

Similar to above, when I invite people to more than one subgroup at a time from a subgroup:

the invited user will auto-accept the invitation to the subgroup from which they were invited, but have to accept-by-email to access the other ones

@Rob Guthrie still not sure if this is too edge-case to be priority before 1.0 deprecation but thought I'd make you aware.

John Gieryn

John Gieryn December 23rd, 2019 04:07

Invite people (from subgroup)

Interesting behaviour when I invite someone to a group via a Subgroups's Members' tab (ticking the parent group's box and/or other subgroups')... it may be that the below behaviors are best addressed once 1.0 can be deprecated but thought I'd document...

It seems that – unlike invitation from the parent group's Members tab – this kind of invitation requires the user to accept via email.

The member does not appear as "invited" in any other subgroups' Members tab except for the subgroup from which they were invited.

If invited user doesn't accept from email, they will start seeing activity in Recent threads (maybe Unread too?) but nothing in the navbar... there's currently no notification for being invited to group, as @Greg Kan and I have chatted about.

Navigating to a thread (or notification eg @mention) of the subgroup, the parent group then appears in the navbar with just the one subgroup I was invited from (and sometimes a public group)

This seemed to accept the invitation for the parent group, but I still could not see the other subgroups I'd been invited to.

Navigating to one of the subgroups I'd been invited to, there wasn't an option to Join. I had to go back to my email and hit Accept.

Greg Kan

Greg Kan December 17th, 2019 04:26

will wait on @Rob Guthrie to confirm which term he wants to go with

Greg Kan

Greg Kan December 17th, 2019 04:25

fixed in 2.0.93

Greg Kan

Greg Kan December 17th, 2019 01:19

weird!! thank you, noted

Greg Kan

Greg Kan December 17th, 2019 01:18

fixing this and other inconsistencies among the vote forms

Rob Guthrie

Rob Guthrie December 12th, 2019 20:56

Grey oblong is the placeholder for something that is loading. For me, they load within 3 seconds, 100% of the time. usually faster & often before they're on screen.

We have had a problem in the past where an ad blocker updated it's banlist to include '/events' which is a word I use within the loomio api, and so they appeared grey because the requests were blocked by the ad blocker - but I think that was an error they fixed within 24 hours.

My current confidence in the thread page is set to 'quite high', so it's likely to be an issue with a browser extension or your internet connection dropping some requests.

(edit: however it is curious it only happened on this thread. that I cannot explain)

david rayner

david rayner December 12th, 2019 19:34

and now i can see them all...strange? the big bottom lip can take a day or two to work...

Rob Guthrie

Rob Guthrie December 12th, 2019 17:28

Can I please see a screenshot?

Joriam Philipe

Joriam Philipe December 12th, 2019 17:06

Notification history bug!

david rayner

david rayner December 12th, 2019 05:56

still grey...was giving me sorta novembver but now...aug 5. only this thread...🙏

david rayner

david rayner December 11th, 2019 09:32

and now that last comment is grey too...(big bottom lip emoji)

david rayner

david rayner December 11th, 2019 09:30

weird bug....i cannot see any posts since aug 5(all grey bars) but only in this particular thread!

everything else seems to be working just fine...

feedback from our group about 2.0 is positive.(that means the doohickey device users are happy...)📱

still keen for a searchable iconji table but in no hurry...(going to bed emoji)

John Gieryn

John Gieryn December 10th, 2019 04:59

Anonymous allocate poll does not let participant's know that their votes will be anonymous:

John Gieryn

John Gieryn December 10th, 2019 04:42

When I start a count Loomio tells me I have "started a check"

PS, aside, are we switching Allocate to something else? All good no rush and I'm not partial, but do please ping me when ya do :) (or just update help)

Rob Guthrie

Rob Guthrie December 10th, 2019 04:15

ok thanks, I've watched the share now. really helpful we'll address this tomorrow. Cheers

Rob Guthrie

Rob Guthrie December 10th, 2019 04:14

are these attachments from loomio1?

John Gieryn

John Gieryn December 10th, 2019 04:13

FF | Mac OS Can't remove image-attachments from context (sent Loom to your email Rob)

Laurène - ZD Nice

Laurène - ZD Nice December 8th, 2019 22:26

YESSS so great ! It's ok now for Safari browser 👏 thank you guy's ! 😘

Laurène - ZD Nice

Laurène - ZD Nice December 8th, 2019 22:23

Oye 🤗 I don't know if something has been done yet, but the 'text emoticon' is still there today. Just let me know if you need more details 👍

:arrow_right:
Rob Guthrie

Rob Guthrie December 8th, 2019 21:36

We have not heard any feedback from customers that the trial is unclear, so I'm going to wait for more input on that one.

I agree about the features page, our intention is that we convert the "What's new in Loomio 2.0" into a features page .

Marco Giustini

Marco Giustini December 8th, 2019 07:36

@Rob Guthrie I wish to propose some improvements for a better usability on the home page. It's unclear that the group you start is not free, but is a time limited trial. You have to add more explanations. First I propose to add a "Features" link to a page on the top-right, between "Blog" and "Help" links. On the "Features" page you need to explain syntetically the Loomio features, already explained in the "Help" page with an explanation of different features of different plans. Second I propose to add a subtitle to the button linked to /start_group and to the text "Start a group for free" with this text: "Try a Loomio 14 days' free trial and then update to one of our paid plans" with link to "Prices" page.

John Gieryn

John Gieryn December 4th, 2019 03:55

i get logged out if I try to use my google photo period from incognito window

from FF (logged in, non-incognito) | OS X
I don't have any problems

John Gieryn

John Gieryn December 4th, 2019 03:49

More bug in this area

  • Retried the process with one variation I mentioned above: logged into google then tried to Sign in with Google
    and additional variation signing up from link inviting me to vote on a poll

    • Got same result, looping behavior, my pre-populated email address stays in the form "or, enter your email"

So I logged in by email and encountered related bug #2:

  1. Clicked the "get photo from Google account"

  2. Loomio reloaded back to the Sign in page (without my email pre-populated)

@Rob Guthrie @Greg Kan

John Gieryn

John Gieryn December 4th, 2019 03:38

yep same issue FF (incognito window) | OS X

  1. I click sign in by Google

  2. Prompted to log into Google and I log into account (Note: this account email has a Loomio profile, but set up to log in with password)

  3. Loomio returns me to the Sign in modal

let me know if you need to test other cases such as 1.) already signed into Google, and 2.) trying to sign up with an google account where the @gmail.com email is not already associated to a Loomio account

Greg Kan

Greg Kan December 4th, 2019 02:22

OK PESKY TABLES ARE FINALLY FIXED IN 2.0.61

Greg Kan

Greg Kan December 4th, 2019 01:36

this is an issue with our text editor and an upgrade with a fix is incoming. hopefully i can deploy this today

Greg Kan

Greg Kan December 3rd, 2019 21:35

hey @John Gieryn , weirdly this is all working for me today, both signing in to an existing account with google, and signing up to a new account with google. can you try again?

Greg Kan

Greg Kan December 3rd, 2019 20:04

hi @Laurène Ghiglia - ZD Nice , the same fix has now been applied to safari!

Rob Guthrie

Rob Guthrie December 3rd, 2019 17:59

it's really incredible how much a screenshot helps me understand the problem. Thank you. We should get this fixed today.

Rob Guthrie

Rob Guthrie December 3rd, 2019 17:57

Oh, that's news to us. Thanks for saying!

Laurène - ZD Nice

Laurène - ZD Nice December 3rd, 2019 16:04

thanks 🤗 let me know when it is ok, I'll check. Cause now it appears like that (see picture) and there is no equivalent in the actual emoticon library

Laurène - ZD Nice

Laurène - ZD Nice December 3rd, 2019 15:57

in fact I'm working on Safari 😉 so the problem of making things twice is still there. But ok when I work on firefox it appears below 👍 good job ! Let's do the same for safari ? 😆

John Gieryn

John Gieryn December 3rd, 2019 04:41

not to mention @Rob Guthrie 's genius deep problem solving 🧠🧠🧠🎊

PS. feel better soon matey!

John Gieryn

John Gieryn December 3rd, 2019 04:39

Greg on fire 🔥🔥🔥🚀

John Gieryn

John Gieryn December 3rd, 2019 04:38

no apparent way to merge cells in table FF | OS X

John Gieryn

John Gieryn December 3rd, 2019 04:27

initials display strangely (stacked) in reply:

Greg Kan

Greg Kan December 3rd, 2019 03:21

recent fixes and updates:

  • fixed group attachments (from comments and group description) not showing up in files panel

  • removed mute/unmute thread actions

  • fixed outcome not updating after editing

  • fixed broken notification links involving memberships

  • fixed pin thread modal missing helptext

  • made user profile page look less offensive

  • fixed broken group links on user profile page

John Gieryn

John Gieryn December 3rd, 2019 02:24

Bug when I try to sign up with a Google account:

  1. I click sign up by Google

  2. I choose a Google account that doesn't have a Loomio user account

  3. I get a 400

  4. Afterwards, if I try to click Sign in with Google the page reloads and shows me the sign in modal again

@Rob Guthrie I spoke to Greg about this in-person FWIW

Greg Kan

Greg Kan December 3rd, 2019 02:10

fixed broken notification links involving membership status/role

Greg Kan

Greg Kan December 3rd, 2019 02:02

fixed (missing helptext). N.B. this modal only shows up the first time you try to pin a thread

Greg Kan

Greg Kan December 3rd, 2019 02:01

fixed

Greg Kan

Greg Kan December 3rd, 2019 02:01

fixed

Greg Kan

Greg Kan December 3rd, 2019 02:00

is there meant to be an in-app notification when a user has been invited to a group? currently it doesn't show up, and is of type "groupAnnounced" rather than "userAddedToGroup"

Greg Kan

Greg Kan December 3rd, 2019 01:48

@Strypey @Rob Guthrie fix for broken notification links (to do with invitations) incoming in 2.0.54

Rob Guthrie

Rob Guthrie December 3rd, 2019 00:54

this is currently the intended behaviour

Greg Kan

Greg Kan December 3rd, 2019 00:50

you see groups you've been invited to (and are able to participate in them) despite not having accepted the invitation

Greg Kan

Greg Kan December 2nd, 2019 22:36

previewing announcement emails is broken