Loomio
Thu 27 Jun 2019

Loomio 2.0 - report bugs and issues here

RG
Rob Guthrie Public Seen by 901

This is where you can report bugs within Loomio and see when they're fixed.

JD

Josef Davies-Coates Sat 4 Jul

My main issue with Loomio 2.0 is that it is just too slow. It seems to take ages for it to load. At least in Firefox on Ubuntu and Android anyway.

F

Fran67 Fri 3 Jul

I'd say to keep it simple: simply allow the manager of a group or sub-group to choose for No Content At All In Any Mail Notification as an option. From there on, all email notifications would be limited to “Somebody mentioned you in a post” or “your are required to answer a poll in the group …”, but absolutely no content at all, in a way that Google (who's privacy policy says: “We will read your mails”) and other operators could not know what information is exchanged (or even about what people talk in this group).

If activists or people caring for their privacy are interested in such a functionality, I think even the title of a discussion or a poll could be too much. Same rationale for context and details (they will discover it by opening Loomio, where “Unread threads” is very useful).

The group name is the only information that could be necessary or useful to go and find the useful post or poll.

Allowing to choose if usernames and discussion title could be an advantage, because it allows to knows whether it's an important or urging matter, but this shouldn't make Loomio a too complicated thing to use. (Une usine à gaz, as we say in French :wink:)

Thanks for your attention and help.

RG

Rob Guthrie Fri 3 Jul

my recollection is that we looked at this, came up with a fix for something and added a nicer welcome message to help orientate.

RG

Rob Guthrie Fri 3 Jul

I'm slowly catching up. is this still an issue for me to look into?

RG

Rob Guthrie Fri 3 Jul

Hi Fran, yes this is possible.

What information would you say is necessary and what can you leave out?

Discussion title, poll title?

discussion context and details?

Group name?

User names?

F

Fran67 Thu 25 Jun

Privacy in mail notifications… to others

The question of a member on our Framavox group could be interesting for some of Loomio's users.
In short:

How do I prevent other members of my groups to let Loomio send the content of my posts to their mailbox, hosted by companies I don't trust or I don't want to make the life easy.

It's true that you don't know which mail provider the others are using and that mail, by design, is less secure than a Loomio service.

I searched the documentation and I found how I can prevent notifications to my mailbox, but I think there is no mean to prevent the content of a (sub-)group to be sent to anybody.

Don't you think it could be a useful functionality to forbid the content to be integrated into the notification mails, as an option for a group or subgroup? One would receive something like “X mentioned you in the discussion …”, but not the post itself.
Do you think this could be feasible?

Thanks in advance!

RG

Rob Guthrie Tue 23 Jun

pushing a fix now, but cannot yet confirm it's correct. Let me know if more happen after 3.50pm today

RG

Rob Guthrie Tue 23 Jun

ok thanks. that helps me understand

JG

John Gieryn Tue 23 Jun

I got another 7 of these 15 minutes ago @Rob Guthrie @Greg Kan

JG

John Gieryn Mon 22 Jun

PS – is there any way for me to see my old notifications? The quantity of these obliterated my ability to see any of my real notifications :/

JG

John Gieryn Mon 22 Jun

58 notifications, and weird time stamps (I believe you saw my accept the invite to Green Restaurant last night when i was demoing those bugs) @Rob Guthrie

JG

John Gieryn Mon 15 Jun

Issue with Invite invitation flow. I mentioned this in the (related?) ticket I just assigned to you @Rob Guthrie. To reproduce:

  1. Invite to group an email that is not associated with a Loomio user account*

  2. Click on invite in a non-logged in instance of Firefox.

    I received: "You do not have permission to do this"

    * my email address did have an account in the past until I deleted the record

RG

Rob Guthrie Mon 8 Jun

Hi Fran, sorry for my slow reply. Yes, we've seen this but are not yet able to bring back the save draft functionality we had in Loomio 1, sorry.

RG

Rob Guthrie Thu 28 May

Thanks for the detailed report, I'll get onto it

JG

John Gieryn Thu 28 May

Second time this week where I've had unexpected/ incorrect behavior from Send Poll modal's quick-select (Members of thread, Members of group)

In the most recent case, upon starting a poll, the modal incorrectly showed that there were only (5) members of group (there are 7); clicking invite to vote again, now I see (6) as depicted below along with a funny (-1) not yet invited. Detail: 6 of the 7 members are Admins of this subgroup.

The earlier case was also in a subgroup of Enspiral – Members. Whether I clicked "Undecided people" or "Members of Members", the number was short of the truth. (To reproduce, go to the most recent Membership proposal)

JG

John Gieryn Wed 27 May

Funky behavior @Rob Guthrie recieved many many notifications that a person accepted my invite to join a group. May not be a step to reproduce, but it comes to mind that I sent Jimmy an invite to a poll, and then invited him to the group that poll (in a thread) was in.

AW

Aaron Wolf Mon 25 May

I am using Firefox (latest) on Ubuntu 18.04 with KDE

there I had to hit tab to get the paperclip then shift-tab to come back to here. I had to use keyboard arrow keys for that, the mouse cursor couldn't do it.

EDIT: here's the recording, attached gif

RG

Rob Guthrie Sun 24 May

could you share a video about this problem Aaron? Also what browser and OS? (sorry if you've already shared this, I'm replying by email)

AW

Aaron Wolf Sun 24 May

I'm still having the problem where I can't use my mouse cursor to move the text cursor in a comment field! If I click on the comment field, the text loses focuses. I can't select text with the mouse cursor either. No interaction works with the mouse except for outside of the text entry field. The only way to get the field active again is to tab-through the items until it is active again.

RG

Rob Guthrie Sun 24 May

thanks, deploying a fix now.

JG

John Gieryn Sun 24 May

All the other threads in the Enspiral group are working, but I'm hitting

"We're sorry, but something went wrong"

when i go to this thread https://www.loomio.org/d/E8rs3vai/call-for-new-pods-

F

Fran67 Sun 24 May

Reminder… (“Dealing with unposted comments”)

Hello,

I don't know if this is necessary, but I didn't notice any reaction to my post in objet and it might have been posted on a wrong time. I'd be happy to know if you saw it already.

Thanks in advance !

RG

Rob Guthrie Thu 21 May

will investigate, thanks

JG

John Gieryn Thu 21 May

@Rob Guthrie added the link to this one above ^

JG

John Gieryn Thu 21 May

Bug? I received a notification indicating this thread (depicted below) had received a reaction, however the reaction does not appear to be there...

RG

Rob Guthrie Thu 21 May

Right, mark as read used to be called dismiss, it does not actually mark stuff as read, maybe it should.. But it notes that until there is more stuff, you're not interested.

I think we've learned from this UX, that we want actual mark as read, plus a good mute until X feature.

RG

Rob Guthrie Thu 21 May

I believe I've fixed this issue now... it won't remove existing double/triple ups, but will prevent further issues

RG

Rob Guthrie Thu 21 May

catching up on all the bugs now, one by one. this image preview issue is fixed

RG

Rob Guthrie Thu 21 May

thanks for reporting, this, I thought I saw the behaviour as well, good to have it confirmed with a link to an example

JG

John Gieryn Thu 21 May

Sending notifications to "those who had voted" sent double to triple the notifications it should have (2 or 3 per person) – I noticed it said "sent 39 notifications" when it shouldve been 13, and then clicking into the history I saw people's names listed multiple times. I believe you can see for yourself in the thread (go to the most recent poll in this thread's Notification history)

JG

John Gieryn Wed 20 May

Repost of a bug a nested under another bug for clarity (link to that post)

Bug = Unread messages keep reappearing even after I click read

To reproduce: Last week I used mark as read on a thread that had a lot of old comments that occurred before I joined group.

There was a new comment, and I went and read it.

Subsequently, I saw it was unread... I went in again and it brought me to the same new comment, but I also could see that there was "106 unread"

I've marked it as read and after hard refresh still appears read... I'll update here if I see anything else and try and get the console too.

JG

John Gieryn Mon 18 May

Different bug(?)

So after the above things happened, I reopened Loomio and went into the group-specific email notifications and set them to "ignore"

I was surprised to receive an email notification 2 days ago (PERSON invited you to join THREAD). I checked and indeed my group email setting was still "ignore" as I had recently set it. Clicking into the thread and checking my thread-specific email setting, for some reason this is "normal" even though the thread appears to have started after I'd set group setting to "ignore"

JG

John Gieryn Thu 14 May

Another grey boxes thing in this old thread:

  • grey boxes past a certain date will not load (all comments previous to the one appeared have loaded)

  • also the polls i know are in there are not appearing (i guess they are grey boxes).

  • (you'll also notice the Timeline is broken a bit)

RG

Rob Guthrie Wed 13 May

fyi, always appreciate a URL in text form for stuff like this :)

GK

Greg Kan Wed 13 May

Totally fair enough! We are always looking to make UX improvements and will look into this.

F

Fran67 Wed 13 May

Thank you for your answer.

You're right! I found the “invite people to vote” and “…” buttons at the very bottom of the poll.

Maybe it could be a bit more ergonomic or user-friendly if these buttons were placed above the choices to vote for (a time poll can be long), but there is no bug.

I'll go get better eyes. :wink:

JG

John Gieryn Wed 13 May

Unread reappeared on this thread although no new messages have appeared... not sure if it's related to the new bug i just posted in here as a separate comment

JG

John Gieryn Wed 13 May

Grey boxes not going away even after hard refresh @Rob Guthrie @Greg Kan (hope y'all's days been decent!)

GK

Greg Kan Tue 12 May

Hi @Fran67

If you click the dots/ellipsis you should see the "Edit" option. The "Change vote" feature is actually completely different from editing the poll settings themselves, as you've probably observed!

Here's a screenshot:

You should also be seeing the "invite people to vote" button whether or not you have voted, as shown in the screenshot?

Let me know if you find anything else!

JG

John Gieryn Tue 12 May

https://www.loomio.org/d/njwV5RpS/our-wellington-office

Re: the latter (unrelated?) bug:

  • Thread stayed read

    • I think the unread comments were just below where the the app dropped me upon entry to the thread, as when I clicked into the thread (no unreads) it dropped me in the middle again, and I happened to scroll down and see a couple yellow highlighted comments

GK

Greg Kan Tue 12 May

can you paste me the URL john ?

JG

John Gieryn Tue 12 May

Unrelated? Smaller bug:

  • I can't seem to get the messages in this thread 'read'. When I click to the group, and then click back in, it doesn't take me to any specific message (just drops me somewhere randomly in the middle). I'm going to mark as read now and see what happens

JG

John Gieryn Tue 12 May

@Rob Guthrie @Greg Kan just came upon this large oddity:

F

Fran67 Tue 12 May

Can't edit the settings of a poll I just created…

… if I don't vote first.

This is confusing: it's not possible to invite people to vote, if you didn't do so at the end of the creation of the poll, nor to edit the settings of the poll if you made a mistake.

It seems that you have to make the button “change vote” appear (by voting) in order to get access to the other options.

JG

John Gieryn Mon 11 May

Funny behavior after clicking 'email preferences' from a Loomio product email

  1. It brought me to my global notification settings (not too surprising although not the settings I wanted to change)

  2. I try to navigate to the group in question, and see a flat list of all my groups and subgroups mixed together

  3. Clicking on the group in question, I get the following 404 and funny URL

  1. The first time I hit the back button, still a 404 but the URL has changed to https://www.loomio.org/g/undefined

Semi-related note:

I always find it a little disconcerting to see the "LOG IN" on my top right, I feel less certain the changes I make will take affect

F

Fran67 Wed 6 May

Dealing with unposted comments

Hello and thank you for Loomio!

I'm new here and after reading some threads, I hope I post this one in the right place.

I'm very distracted and it happens that I leave a comment unposted. With the previous version, I retrieved an unposted comment where I left it, even weeks or months later.

With the new version, unposted comments seem to disappear if I leave the page and then come back. (I guess my computer will hear ugly words, one day… :wink:)

I think people like me should get a message when they try to leave a page where a comment is left open/unposted. Is it possible?

(The former way of working was better, and should be ideal if there was a special reminder, like “Unpublished post(s)” in the left column, near “Recent threads” and “Unread threads”, for instance. But I suspect this is a lot more work.)
Thanks in advance!

RG

Rob Guthrie Wed 6 May

JG

John Gieryn Wed 6 May

@Rob Guthrie funny behavior where I couldn't start a new thread (emailing you screencap), I proceeded to refresh, and then Loomio logged me out (unusual)... logging back in I managed to start the thread I'd intended

JG

John Gieryn Wed 6 May

@Rob Guthrie all images in this thread are appearing broken to me

RG

Rob Guthrie Thu 30 Apr

fixed now

RG

Rob Guthrie Thu 30 Apr

fix for this is now live, but it does not fix for previously mentioned people, only going forward

RG

Rob Guthrie Thu 30 Apr

deploying fix now

JG

John Gieryn Thu 30 Apr

Makes sense.

One small simplification, perhaps, may serve:

  • When you 'invite people to vote' who are not members of your group, I reckon that (pop-up) language in the app could make it clear that you are also inviting them to be a guest of this thread

    • then who can vote (currently) = members of group + guests of thread

    • that future tickbox would toggle away from the former to who can vote = those invite to

RG

Rob Guthrie Thu 30 Apr

Seems like it might be a good idea to write something like this into the app or help, soon. Who can vote? seems like useful in-app info.

RG

Rob Guthrie Thu 30 Apr

And, in the coming months, we'll make a checkbox option, so that you can create a poll where ONLY people invited to the poll directly can vote in it.

JG

John Gieryn Thu 30 Apr

Poll page doesn't link to the parent thread when arriving from search

RG

Rob Guthrie Thu 30 Apr

To summarize:

Anyone who is a member of the poll's group, or a guest of the poll's discussion, or has been invited to the poll directly, can vote in a poll.

Inviting someone to a poll, within a discussion, gives that person access to vote in the poll, and comment in the discussion, but does not make them a group member.

We'll be making someone to show who are the participants in a discussion, and if they are guests or members, soon.

The poll page shows all the stances in a poll, which is also a list of everyone invited to the poll.

RG

Rob Guthrie Thu 30 Apr

inviting someone to a poll, if it is part of a discussion, also gives that person guest access to the discussion

RG

Rob Guthrie Thu 30 Apr

hrrmm no that's different.I would love to be pointed to an example of the problem you're talking about. (before a workaround is used)

A stance (ie: being invited to the poll), will always give you access to the poll because it's an access record in itself. (key part of the new architecture I've been talking about)

JG

John Gieryn Thu 30 Apr

cool thanks I think this will also fix the other weird behavior i saw where we tried to do a stand-alone time poll, invited people to the poll, and then one user couldn't access it. Sukie, who was running it, fixed it by adding them as Members to the group.

RG

Rob Guthrie Thu 30 Apr

yikes, fixing now

JG

John Gieryn Thu 30 Apr

@mentioning someone in my parent group in the thread of a subgroup they do not belong to does not give them guest access to the thread, but still gives that user a notification
(My expectation was that @mention – in a context – functions the same as invite people)

^ mentioning my training account from this account => I get a mention notification but reach a "no permission" page:

RG

Rob Guthrie Thu 30 Apr

Thanks John, pushing up a fix now.

JG

John Gieryn Thu 30 Apr

notifications.null have been appearing lately, not sure if they're to do with standalone polls (although the first example I show in this screencast is related to such) https://www.loom.com/share/c065ad02eb6340bca6298850b541d5ea @Rob Guthrie

RG

Rob Guthrie Sun 26 Apr

Hrmm. I cannot reproduce with Safari 13.0.5. Am deploying an update to Tiptap now.

What version of Safari do you have?

RG

Rob Guthrie Sun 26 Apr

Well, while you're there, if there is anything simple that would be a big improvement for the markdown editor, let me know.

ST

Sam Toland Sun 26 Apr

No worries - thanks for the attentiveness (I'm making do with the markdown editor at the moment - which does the job most of the time, even though I like the new editor TBH).

RG

Rob Guthrie Sun 26 Apr

I'll update it tomorrow and test with those browsers then. Sorry for the hassle!

ST

Sam Toland Sun 26 Apr

It appears in my primary group, but as you see on the vid - I am on this thread when I am reproducing it on the video. Haven't found a place I'm not finding it. (Only weird thing is that it was happening on and off, and now all the time - at least apparently).

I've just tested it again on a couple of browsers.

I've replicated it on Brave (Chromium Browser) + Safari - OSX High Sierra. But I've just tried Chrome - and the editor is working as expected.

If it was just Brave - I suppose it might be worth forgetting about (you can't make it bug-free across every conceivable browser) but given it is Safari - it might be worth persisting with.

Having said that - if I'm the first person to have this issue, it can't be very pervasive. It is a really noticeable issue when it occurs, that interferes with the normal use of Loomio, so others would have raised it by now.

Anything thanks for keeping me in the loop.

RG

Rob Guthrie Sun 26 Apr

Sorry, I've been both swamped with work, and kind of shocked about this.

I have no idea how you're seeing that behaviour. I can't reproduce it at all. I think I need more information.. Is it in an group, any thread, any browser? What if you are another user? Or are there some combos where it does or does not happen?

The editor is based on TipTap which is fairly well used, there is an update available. I'll update it tomorrow and let you know.

ST

Sam Toland Sun 26 Apr

any news? :)

ST

Sam Toland Thu 23 Apr

Ha! My bad - meant unlisted. I've changed it there, hope you can see it now.

RG

Rob Guthrie Thu 23 Apr

almost!!! alas, the video is private

RG

Rob Guthrie Thu 23 Apr

Just to be clear. The text sizes (h1,h2,h3) only work for lines/paragraphs of text. Unlike bold they cannot be applied to selections of text.

I wonder if you could send me a video of what is happening, because I don't quite get it yet..

ST

Sam Toland Thu 23 Apr

I am replying to this comment from Safari.

I am having the same issue unfortunately :/ - I really hope I'm not doing something so stupid, that nobody has ever done it before!

RG

Rob Guthrie Thu 23 Apr

Wow. I've not seen that before. I'll look into it first thing tomorrow. In the meantime, if you have a moment, can you test another browser and let me know the results?

ST

Sam Toland Thu 23 Apr

Hi Folks - I'm having a persistent issue. Which doesn't always happen.

Issue: I am editing the context of a thread - a highlight text and click the button to change to a header. The whole context changes to header. I can't change it in isolation.

I've actually tried to add a header in this comment, and it changes everything to header. (I've left it in, for emphasis).

I'm using Brave (Chromium) browser - it may just be me, if it isn't I'm surprised someone else hasn't raised it.

Thanks in advance.

RG

Rob Guthrie Thu 23 Apr

it's content related, can't do anything about that. just google AI jitters. thanks anyway

RG

Rob Guthrie
Yes
Thu 23 Apr

this is fixed now. thanks

JG

John Gieryn Wed 22 Apr

Google is responding funny to proposal invitation thought you might wanna know @Rob Guthrie ill email you the screenshot

JG

John Gieryn Mon 20 Apr

↓ or is that just my view as the poll starter?

JG

John Gieryn started a check Mon 20 Apr

check shows results before you vote Closed Thu 23 Apr

1 - Yes
0 - No
JG

John Gieryn Mon 20 Apr

'Reveal after close' poll didn't reveal voters after close (closed 23 March)
– just ping me if you want me to set a test and see if i can reproduce; not a big deal but would be cool to get the data of who was which vote on this particular vote depicted @Rob Guthrie

RG

Rob Guthrie Wed 15 Apr

Thanks for reporting, now that angular client is retired we can fix the underlying issues with tags. We'll look into it shortly.

JG

John Gieryn Wed 15 Apr

Having a similar tags issue that I described to you some weeks/month back @Greg Kan – tag page not showing relevant threads:

here you can see there is a tagged post "pods"

I visit the thread and then it does appear when I go to the tag

but there are still others missing:

RG

Rob Guthrie Tue 14 Apr

@John Gieryn also: auto linking urls when pasting is fixed

RG

Rob Guthrie Sun 12 Apr

@John Gieryn I'm not sure where your message is now, but I've got a fix for members can notify group issue you reported. Thanks. It'll be live shortly.

RG

Rob Guthrie Sun 12 Apr

ok fixed this now. thank you for the heads up, it was just happening to the poll authors vote

RG

Rob Guthrie Sun 12 Apr

I'll look into that right now

JG

John Gieryn Sun 12 Apr

JG

John Gieryn Sun 12 Apr

@Rob Guthrie I can't leave a reason with my vote (tried hard refresh; no dice). Hope you're having a nice holiday weekend

RG

Rob Guthrie Thu 19 Mar

oh dear! I'll investigate the quick fix today.. I was pretty sure this was e2e tested stuff.

JG

John Gieryn Thu 19 Mar

When you invite someone without a Loomio account to a thread by inserting their email into invite to vote the user flow (any link they click in the email they're sent) brings them to a "You do not have permission to do this" screen @Michael Elwood-Smith @Rob Guthrie @Greg Kan

JG

John Gieryn Mon 16 Mar

Tags bug, try pods in Enspiral

Threads that I have looked at this session will then appear

DR

david rayner Sat 14 Mar

has anyone else noticed that sometimes an @mention absolutely needs a space before the at,sometimes not. and it does not work within brackets...

is that a syntax aspect? (not a programmer so not sure if i have the right word...)

JG

John Gieryn Wed 11 Mar

Bug: Members can notify everyone in group – if unticked – proposals and polls have confusing/buggy UX/UI... see here for best description/ visual

@Greg Kan

MB

Matthew Bartlett Mon 9 Mar

I think that link needs people to log in — I think we used to have a shareable link that didn't need a login created

JG

John Gieryn Mon 9 Mar

Not sure if this is intended or not, but when I post a hyperlink it does not autoformat as a hyperlink: https://twitter.com/nerkles/status/1236880604244905984

DR

david rayner Fri 6 Mar

i would put the standalone poll on the 'do not recusitate' table as, in my experience, any poll engenders discussion and cross -referencing becomes problematic.

or...sometimes less talk is better?🤔