Loomio

[product idea] Convergence options

AI Alanna Irving Public Seen by 64

DISCLAIMER: This is a musing discussion about things I know are not a priority this quarter, but I'm putting this out there because it's been on my mind and I think it could be useful in the longer term.


I have long resisted ideas that I feel could distract, muddy, or try to shortcut the full Loomio consensus decision process, because I know from experience that to get the full value you have to bring a measure of discipline to it and see it through. Simultaneous proposals, multiple-choice polls, etc, all fall into this category.

For complex consent-based decision-making, anything that comes to premature convergence is likely to oppress minority voices, miss diverse viewpoints, create alienation, and leave good ideas on the table. My resistance to deviation from the core Loomio decision-making process came from knowing that won't get people where they need to go.

However, we have heard requests for these types of features for years. Sometimes I would still argue that users are just looking for an easy way out of something that's not really meant to be so easy - but other times it's coming from a very valid desire to do something other than a complex consent-based decision.

Here's my view of the structure of a Loomio discussion and decision, which mirrors important truths about effective group communication, and the divergence/convergence "diamond" that enables collective action.

The thing is, though, there are different types of convergence.

If we made it really clear that there are other types of converge that are not a decision, I think we could make room for other very useful functionality, following the same divergence/convergence flow, while making use of all the architecture of a Loomio group, (such as discussion threads, group memberships, notifications, deadlines, outcomes statements, etc) - without muddying the waters when a group does want to make a real consensus decision.

We already know a fair amount about different kinds of convergence groups find useful... We know some "recipes" that users could call on to use as processes.

Guiding users to pick between types of converge is a powerful signalling system about what kind of convergence it is, and what sort of mandate it has. This can help groups to understand that while a certain kind of convergence could give them useful information, it might not hold definitive power as a conclusion. I imagine we'd still want to have things like outcome statements, to leave room for interpretation of results.

Here are a few convergence processes. I imagine they would show up on the "convergence" side of your Loomio thread, like proposals do now. The first one is our current proposal process.

One thing I took away from the Voting Methods course I did is that there are no good voting methods. They all have flaws and biases built in. We could use the convergence pane to offer some quite creative interfaces that reflect this, such as this design I did for an interface combining Borda Count, Condorcet Count, Approval Voting, Ranked Choice, and Majority Voting.

There's a lot of scope for creative designs in displaying results as well, that make it clear to people that all data is up for interpretation, and they have to view voting as a human process that has values implications.

Combining flexibility about the convergence pane with plugins could open up all kinds of possibilities for groups to design and share useful types of convergence, while keeping it in our structure with things like context, discussion topics, comments, deadlines, outcomes statements, etc - practical things that help convergence be successful and lead to collective action.

MJK

Mary Jo Kaplan Wed 27 Jul 2016 7:33PM

@alanna Really value your persistent thinking about these issues...Look forward to scheming more about them.

MB

Matthew Bartlett Wed 27 Jul 2016 9:13PM

I think it's awesome.

'Converge' as user-facing language feels jargonistic to me, though. Pondering alternatives…

RDB

Richard D. Bartlett Wed 3 Aug 2016 1:45AM

This is the new feature development that I'm most excited about right now.

I think it is totally aligned with our focus on activation. Loomio proposals are pretty heavy. I think that having smaller steps, and more different paths towards a successful Loomio decision would make it more likely that people activate.

"Make a decision" might be less jargonistic.

AI

Alanna Irving Wed 3 Aug 2016 3:34AM

I'm not attached to specific language. It's more about the concept.

I'm doing a Loomio training for UNICEF next week, and this is going to be a big part of it. I think if people understand this process, they will be on their way to facilitating good outcomes.

MB

Matthew Bartlett Wed 3 Aug 2016 4:20AM

great diagram

MB

Matthew Bartlett Wed 3 Aug 2016 4:22AM

I see a one-minute youtube 'online facilitation basics' video based on it…

AI

Alanna Irving Wed 3 Aug 2016 5:17AM

Also would add "co-creation" inside the diamond shape...

AI

Alanna Irving Sun 7 Aug 2016 8:39AM

I made this illustration for another purpose and thought I'd add it here. This is my view of how Loomio is structured now, and the framework that could support other useful kinds of convergence.

AC

Anthony Cabraal Sun 7 Aug 2016 9:06PM

@alanna this is great. I think this is also pretty aligned with the thinking @michaelelwoodsmith has been doing about the 'steps towards participatory culture' and the different markets on the way to get there.

I believe there are different markets to engage at different levels and -even though the tool is the same- the use cases are quite different in different orgs who operate at different levels. ie: signing off meeting notes = step 1.

The full 'best practice Loomio' type behaviour feels relatively rare to me, but I think selling the use cases along the way with really clear step by step guidance has real potential.

If you are sensing that users are wanting this kind of thing, and need more help to step towards 'full loomio' type consensus behavior, then thats even more reinforcement.

From a relatively external view, the thing that makes Loomio valuable is the teams ability to really understand this group process and translate it into software - it's what makes you different from some VC funding startup chop shop selling decision making software. Domain expertise + productisation.

MJK

Mary Jo Kaplan Mon 15 Aug 2016 8:53PM

@alanna Are you familiar with Sam Kaner's work on participatory decision making? My concern with graphic is the false impression of crispness and clarity when the process is quite messy and usually the way differences and conflict are handled in the middle determines whether authentic and actionable convergence are achieved. I've found the concept of 'groan zone' really resonates for groups when they're include to give up or shut out/down people...Perhaps we could play with the graphic.

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