Loomio

Inbox semi-private beta release

RG
Rob Guthrie Public Seen by 62

Our inbox feature is now running on production. We welcome you to try it out by visiting https://www.loomio.org/inbox

What do you think? As we get the kinks sorted we'll include a link in the top nav bar and remove new discussion and comment notifications from the notifications drop down.

RF

Richard Fortune Thu 27 Jun 2013

Sweet! Nothing feels as refreshing as marking a big queue of "updates" as READ! Now hussshhhhhh inbox...husssshhh

RDB

Richard D. Bartlett Thu 27 Jun 2013

I'm really enjoying the inbox. It is so freaking fast! Love the discussion icon @kellycheesman! Also the hovers on the new mini graphs are cool.

First thoughts that come to mind:

  • I think group titles should be smaller: there's only 2 things on the page, headings and list items, so the distinction between the 2 doesn't need to be so stark
  • List items should highlight on hover
  • I really want this to be a dropdown on the navbar, so I can easily navigate from one unread discussion to the next.

If it were a dropdown:

  • it would want to be squished down to less than half its current width, which might be easier if we remove the timestamp
  • I'd have the 'Inbox' heading static (in the way the 'Notifications' title is static), and have a settings icon there. (As it is I thought the Preferences link was a bit hidden.)

Very keen to hear thoughts about this feature from people like @joshuavial and @seantilleycommunit :)

JL

Jon Lemmon Thu 27 Jun 2013

I open each discussion in a new tab, and I'd really like the discussion to disappear from the inbox when I do that (instead of having to hit refresh).

JL

Jon Lemmon Thu 27 Jun 2013

@robertguthrie Oh also, from an implementation perspective -- I just realized that "mark all as read" needs to make sure only to mark the discussions as read that the user currently sees in the inbox (in case any new activity has come up since the user loaded the inbox that they can't see yet). If ya catch my drift...

JL

Jon Lemmon Thu 27 Jun 2013

I'm feeling so stoked to have read all of my discussions!

Ut oh... I think Loomio may have just gotten a bit more addictive now. =/

JV

Joshua Vial Thu 27 Jun 2013

Fantastic, big improvement overall - initial thoughts.

  • I want mark as read to remove proposals as well as discussions
  • agree with dropping font size of group name
  • Putting all sub groups on an equal fotting actually increased noise for me, more on that below
  • ordering preferences is hard on a big list, a send to top button for each category would be awesome
  • the speed of the inbox highlights the speed of everything else, I would prefer a popover or preview pane to read the comments instead of having to go to the full page - showing just the unread comments on mouseover with a click to go to the full discussion would be fantastic.

My main point of feedback is that I want this sorted by big group and not sub group. In my head I organise things by 'loomio stuff', 'enspiral stuff', 'services stuff' and having to order/hide all the sub groups individually is a real pain.

  • in the preferences panel I want to order the main list by top level group and only order sub groups within their parent group
  • likewise I want to hide a whole parent group at a time on the dashboard

big improvement as it is however.

RG

Rob Guthrie Fri 28 Jun 2013

Thanks for the feedback everyone it's all really great and I don't see anything much that I disagree with.

@joshuavial thanks for the insight into how to provide reordering functions.

@jonlemmon the only 2 clear ways I can think of ensuring that we only mark shown unread stuff as read would be either checkboxes or live updates. I think we might need both in the future.

Happy to make it so you can mark proposals as read.

As far as using inbox to navigate the new stuff.. I don't think I want to try to fit a discussion into a preview. (but I would like to add a lead to fill the line) I think that using inbox as a dropdown or sidebar would provide a better navigation experience.

RG

Rob Guthrie Fri 28 Jun 2013

What do people think of having the dashboard as something very similar to inbox but it shows a limited amount of read content for each group you choose to show?

RDB

Richard D. Bartlett Fri 28 Jun 2013

I'm ok with that @robertguthrie. Perhaps now is a good time to think about including recently-closed proposals on the dashboard too?

JV

Joshua Vial Fri 28 Jun 2013

@robertguthrie personally I wouldn't want to see any read content and just want to get through unread stuff as quickly as possible

RDB

Richard D. Bartlett Fri 28 Jun 2013

Here's a first stab at smallifying it

JL

Jon Lemmon Fri 28 Jun 2013

I'd be interested in killing the dashboard (replacing it with inbox for now) and then rethinking it as something completely different.

JV

Joshua Vial Fri 28 Jun 2013

are the counts meant to be number of unread messages or number of messages in the thread? Either way I think they are out most of the time for me

RG

Rob Guthrie Fri 28 Jun 2013

I'll fix the unread counts today and maybe have a stab a thing that shows recent but read stuff as another page with another name

RG

Rob Guthrie Fri 28 Jun 2013

@richarddbartlett If you're thinking about making inbox a dropdown.. then think WIDE! I've been wanting to prototype a full width dropdown with both inbox and notifications in it.

RDB

Richard D. Bartlett Fri 28 Jun 2013

@robertguthrie if we combine notifications and inbox, can we keep it all discussion centric (as opposed to the current notification system which is event centric)?

I keep coming back to the idea that the notification (and/or inbox) dropdown should be the primary means of navigation through the site, so I want one list item per page.

I'm imagining a list of discussions with new activity, with icons denoting new comments, votes, likes, and mentions.

RG

Rob Guthrie Sat 29 Jun 2013

Yea I'm really into a sidebar discussion navigation.

It would look like an email client with a left nav and a dropdown at the top to choose from:

  • Inbox - just new and pinned
  • Activity - the activity feed view
  • Group you belong to - everything in this group
  • Another group - ya again

We could also put the search input field up there and display search results as a panel too.

btw.. The activity feed/notifications view of things is still useful.. and a nice way to explore your information.. we're just sick of it right now.

AI

Alanna Irving Mon 1 Jul 2013

Just want to share my inbox story from today...

THANK YOU for this feature! Today was really pressured and I had to carefully manage my time. So much of my work has Loomio at its critical centre... and by using inbox, I was able to zero in on the important discussions and groups I needed to focus on today, while remaining confident the rest would stay in my inbox until I had a chance to get to them. Last week this wouldn't have been possible and my day would have been much more stressful.

I hope you all know that there are dozens and dozens of groups that really rely on Loomio for what they are trying to do in the world and wouldn't function without it, and every single improvement you make with all your hard work makes a very real, tangible difference to people's lives. It can be the difference between getting the job done, and not. ...and many of the jobs that are being done are having a positive impact in the world.

So yeah, it might seem mundane to some people, but it really matters to me and I'm eternally grateful.

AZ

Aija Zvidrina Sun 7 Jul 2013

*It should be made clear that the items on the list are only unread items as I had to read through all the comments to understand that :)

*I have suggested this by email for group page (https://www.loomio.org/discussions/5075) so maybe it is not so relevant here, but as a new member I would like to know what each column means - I can guess, the title one, but is the date column - date created or date modified? Also maybe we could keep it consistent with Groups page and have both of them either having a date e.g. '3 Jul' or '4 days ago'.

*I wonder whether 'X' as 'Mark as read' is the best icon as mainly associated as close/delete. Then again if it is clearly stated 'Unread discussions only inbox' maybe it makes sense.

*Would be good to introduce pagination with a number of items per page (20-30?). When you are a new member to a group that has existed for a while, all discussions will be unread and the list gets quite 'scrollable'.

*Dropdown where you could choose one group only might help for previous point as well. Maybe choices like 'View all', 'Group1', 'Group2'...Again thinking about new members to more than one group.

AZ

Aija Zvidrina Sun 7 Jul 2013

Oh, and I wish I would have known that I need to Enable 'Text formatting' so you can see my bullet points as actual points :)

Also I cannot wait when this will be added to the top nav bar so I do not have look for this discussion every time I want to access it.

*My 2 cents about current Notifications - might be worth keeping it for now if I understood it correctly and it is planned to be removed.

AI

Alanna Irving Sun 7 Jul 2013

Well this is a strange but good feeling…

Inbox is making it so much easier for me to get through everything on my normally overflowing Loomio to-read list.

Uh oh… now that I've reached this point I might actually have to go try to clear my email inbox (eep!) …no more excuse to procrastinate :p

JV

Joshua Vial Mon 8 Jul 2013

This feature has changed my life.

RG

Rob Guthrie Mon 8 Jul 2013

@joshuavial and @alannakrause thanks for the praise. I love it.

Muting/leaving a discussion, seeing mentions, and a sidebar or dropdown format are things I'm super keen to spend a weekend on verysoon.

RG

Rob Guthrie Mon 8 Jul 2013

And... I'm pretty sure it's time for me to take a dive into angular..

RDB

Richard D. Bartlett Tue 9 Jul 2013

@robertguthrie the accessibility session at #nethui has me questioning how well angular plays with screen readers?

RG

Rob Guthrie Tue 9 Jul 2013

@richarddbartlett I would guess that screenreaders read from the in memory DOM - in which case angular apps would work fine.

JV

Joshua Vial Tue 16 Jul 2013

@robertguthrie any plans to make this the default home page?

I've completely ditched the current home page and now solely navigate by the inbox and the groups nav - I realise there are more features coming but surely this is better than what's up currently?

AI

Alanna Irving Tue 16 Jul 2013

Same here... I sue inbox exclusively and haven't been to the old homepage since it was released.

MB

Matthew Bartlett Tue 16 Jul 2013

inbox
@robertguthrie

JV

Joshua Vial Mon 22 Jul 2013

@robertguthrie I'm noticing the counts on my inbox are often out - e.g. there will be an 8 next to the item in the inbox list but there is only one unread comment when I go to the discussion

JL

Jon Lemmon Wed 24 Jul 2013

@joshuavial yeah, it's broken (hence why it hasn't been released yet). Inbox has been Rob's feature and he's been away for the past 2 weeks. Should all be sorted out shortly though!

MB

Matthew Bartlett Thu 25 Jul 2013

@robertguthrie Here's a mockup of the inbox showing a little more information:

JL

Jon Lemmon Fri 26 Jul 2013

@matthewbartlett cool!

The faces seem to dominate for some reason. Maybe they need to be a little bit smaller or with rounded corners or something? Also, what if there are lots of participants?

RG

Rob Guthrie Fri 26 Jul 2013

Hey @matthewbartlett thanks for that. I have so many ideas about inbox that I don't think I can constructively give feedback in this format right now.. Like the ideas though. Thanks

NM

Neil Morris Fri 26 Jul 2013

The faces make the inbox so much more interesting and welcoming.

AT

Aaron Thornton Sun 28 Jul 2013

@robertguthrie are you aware that the mark as read does'nt seem to be working?

RG

Rob Guthrie Sun 28 Jul 2013

No I wasn't @aaronthornton I'll look into it.

RG

Rob Guthrie Sun 28 Jul 2013

@aaronthornton @jonlemmon I've fixed the problem with mark as read: https://github.com/loomio/loomio/pull/920

MC

Malcolm Colman-Shearer Tue 30 Jul 2013

Sweet. I just thought it was my browser being silly. Nice fix.

RG

Rob Guthrie Tue 30 Jul 2013

@joshuavial inbox comment counts should be correct now (and faster too)

JV

Joshua Vial Wed 31 Jul 2013

@matthewbartlett @jonlemmon - I like the faces and don't find them dominating personally. If there are lots of people then maybe we could just show the top 6 contributors.

AI

Alanna Irving started a proposal Thu 19 Sep 2013

Inbox should also display ongoing decisions Closed Sun 22 Sep 2013

I have moved to basically using inbox exclusively and it's AWESOME! But I find it hard to keep up with ongoing decisions because they don't show up unless there are new comments. Even if there are new statements of position on them, unless someone makes a new comment it won't show in my inbox and I'll forget it's there :( If it's technically feasible I'd love to see all current decisions "sticky" in the inbox until they are closed.

Agree - 6
Abstain - 6
Disagree - 6
Block - 6
6 people have voted (2%)
RDB

Richard D. Bartlett
Abstain
Thu 19 Sep 2013

I'd like to hear Rob's vision for the future the inbox first

JV

Joshua Vial
Agree
Thu 19 Sep 2013

I am ok with this but would like the ability to hide proposals I am not interested in. Additionally I would love to have a list of recently closed proposals visible until I dismiss them.

AI

Alanna Irving
Agree
Thu 19 Sep 2013

include JV's suggest to have an option to dismiss ones you don't want to see

RG

Rob Guthrie
Agree
Thu 19 Sep 2013

yea.. you and JV are totally right!

CT

Chris Taklis
Agree
Thu 19 Sep 2013

BK

Benjamin Knight
Agree
Fri 20 Sep 2013

Agree with this, and would also really appreciate a session talking about where the inbox is going to go.
Personally at the moment I really want to engage with it, but am actually finding it more difficult to keep up with than the old system.

VM

vivien maidaborn
Agree
Sat 21 Sep 2013

Yes I agree with the proposal but also need help, it isn't feeling easy for me to use, and have reverted to the homepage for now

AI

Alanna Irving started a proposal Thu 19 Sep 2013

Inbox should also display ongoing decisions Closed Sun 22 Sep 2013

I have moved to basically using inbox exclusively and it's AWESOME! But I find it hard to keep up with ongoing decisions because they don't show up unless there are new comments. Even if there are new statements of position on them, unless someone makes a new comment it won't show in my inbox and I'll forget it's there :( If it's technically feasible I'd love to see all current decisions "sticky" in the inbox until they are closed.

Agree - 6
Abstain - 6
Disagree - 6
Block - 6
6 people have voted (2%)
RDB

Richard D. Bartlett
Abstain
Thu 19 Sep 2013

I'd like to hear Rob's vision for the future the inbox first

JV

Joshua Vial
Agree
Thu 19 Sep 2013

I am ok with this but would like the ability to hide proposals I am not interested in. Additionally I would love to have a list of recently closed proposals visible until I dismiss them.

AI

Alanna Irving
Agree
Thu 19 Sep 2013

include JV's suggest to have an option to dismiss ones you don't want to see

RG

Rob Guthrie
Agree
Thu 19 Sep 2013

yea.. you and JV are totally right!

CT

Chris Taklis
Agree
Thu 19 Sep 2013

BK

Benjamin Knight
Agree
Fri 20 Sep 2013

Agree with this, and would also really appreciate a session talking about where the inbox is going to go.
Personally at the moment I really want to engage with it, but am actually finding it more difficult to keep up with than the old system.

VM

vivien maidaborn
Agree
Sat 21 Sep 2013

Yes I agree with the proposal but also need help, it isn't feeling easy for me to use, and have reverted to the homepage for now

AI

Alanna Irving Thu 19 Sep 2013

I love JV's idea and I think it's actually the same thing - all proposals show until you dismiss them.

RG

Rob Guthrie Thu 19 Sep 2013

@alannakrause thanks for the feedback... I think I agree with you.

The thing you seem to be unhappy with is:
Motions will not show in the inbox if you have voted on them.

This means they behave differently to discussions... because there is no voting on disucssions. I think this is unclear to users and not the best thing.

I'm very keen to bring in Muting, which would allow you to prevent a discussion/motion from coming back to the inbox even when there is new activity. But it would be a choice for the user, rather deciding they don't want to see the motion after having cast their position.

JL

Jon Lemmon Thu 19 Sep 2013

@robertguthrie i'm pretty sure motions also don't show if you have read the discussion (which I think is undesirable).

MB

Matthew Bartlett Wed 6 Nov 2013

Hey product owner @richarddbartlett is this on your radar?

AI

Alanna Irving Wed 6 Nov 2013

Ahhhhh! Just occurred to me that as part of our participatory design process with the community, the product owner should be reading through the feature ideas group regularly and picking out priorities. Duh! @richarddbartlett

RDB

Richard D. Bartlett Sat 9 Nov 2013

@matthewbartlett that's 'product coordinator' please. As far as I'm concerned the problems with the inbox and dashboard are going to be resolved by the comprehensive new designs. Incrementing one in the direction of the other doesn't feel like a good use of energy.