Loomio
Fri 1 Jun 2018 11:03PM

Login Issues: After asking Email and Name, app just hangs...

A Arit Public Seen by 389

I was sure to save the email and password presented at the end of installation. But when I type that email address in, and then my name at the next prompt, the app just hangs and goes nowhere: doesn't log me in, doesn't shut me out.
I had no issues during installation.
I'm running Loomio on OSX.

Thanks for your help :slight_smile:

AC

alex coopalim Fri 15 Jun 2018 11:27AM

Hi, I think we have the same issue here. Trying to follow the (quite simple) instructions from https://github.com/loomio/loomio-deploy/ (feeling silly ... :| ).

We have no error server side except the following which appears regulary :

loomio_1 | Started GET "/cable" for XXX at 2018-06-15 11:11:02 +0000
loomio_1 | Started GET "/cable/" [WebSocket] for XXX at 2018-06-15 11:11:02 +0000
loomio_1 | Successfully upgraded to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: upgrade, HTTP_UPGRADE: websocket)
loomio_1 | An unauthorized connection attempt was rejected
loomio_1 | Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: upgrade, HTTP_UPGRADE: websocket)
loomio_1 | Finished "/cable/" [WebSocket] for XXX at 2018-06-15 11:11:02 +0000
loomio_1 | Finished "/cable/" [WebSocket] for XXX at 2018-06-15 11:11:02 +0000

Clicking the "create account" button triggers a POST to /ahoy/events wich responds '{}' and nothing else appears anywhere, server side or client side.

N.B. : at the first time we visit the website, we have an error (Cf. attached file) but I think this could normal as we have no account for now.

Thank you.

DU

Simon Dittlmann Sun 25 Nov 2018 11:39AM

Hi everyone, hi @alexcoopalim , I issue the exact same errors. Have you been lucky to get it working after all? May you be so kind and share your solution if existing? Thank you in advance!

DU

Simon Dittlmann Mon 26 Nov 2018 9:52AM

I got it working for my case. At mine it was a proxy removing all cookies on the transit to loomio server.

TS

Tyler Schlichenmeyer Thu 10 Jan 2019 11:51AM

So, I'm gathering from the OP that i must have missed a default email i am supposed to use for my local instance (i cant move past the initial authentication). Anywhere to recover said email, or is the process different at this point?

RG

Robert Guthrie Fri 11 Jan 2019 4:50AM

Just create a new account the way any new user would. There is no default email/user account. You can then rails c into the server and User.find_by(email: "[email protected]").update(is_admin: 1) to get admin privileges.

Hope that helps.

TS

Tyler Schlichenmeyer Fri 11 Jan 2019 5:28AM

Hi Robert, thanks for the tip. Tried this, got a successful update, but trying to log in again I am still stuck on this screen:

Check your email!<br>
We've sent an email to youremail@example.com. <br>
Click the link to sign in, or enter the code below:

Obviously, I am not receiving an email, and I don't see any other routes of logging in.

TS

Tyler Schlichenmeyer Fri 11 Jan 2019 5:57AM

PS my apologies if the solution to this is a simple workaround in rails, I am still learning the framework but am trying to get a baseline sandbox to start out with!

RG

Robert Guthrie Fri 11 Jan 2019 6:48AM

Oh no!

Have you configured your SMTP settings in your env file?
You should see errors in your logs. (run docker-compose logs to see)

TS

Tyler Schlichenmeyer Fri 11 Jan 2019 7:06AM

Sorry, I should have clarified: I followed the local dev setup instructions (not the docker deploy) which did not contain any references about spinning up through docker or about SMTP. I guess i should look into setting up an SMTP in a local install? Or is there a container i can use locally? Or other workaround?

RG

Robert Guthrie Fri 11 Jan 2019 8:32AM

Oh, brilliant!

On localhost you can access dev urls like:
http://localhost:3000/dev/setup_group

whichv creates a testing group and logs you in.

There is a complete list of development routes here:
http://localhost:3000/dev/

Warning: It's a new person trap to forget the trailing slash when entering these urls, if you do this, you'll find that the links just 404.

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