Loomio

Google User deleted itself unexpectedly

H Henrik Public Seen by 69

I just got a report from a user that they can't access their account anymore. After checking I noticed, that all the user's comments and posts were removed. The user assures that they didn't remove their account but suddenly weren't able to login anymore.

Is there any place in the logs or db where I can find more information on what happened?

RG

Robert Guthrie Mon 27 May 2019 11:41PM

Hi @Henrik is this on a private Loomio host or on www.loomio.org?

H

Henrik Tue 28 May 2019 12:40PM

That was on a private host

RG

Robert Guthrie Tue 28 May 2019 9:38PM

No I don't think so. It seems to me that someone deleted that stuff deliberately.

If someone deletes their user account, their comments will still exist, but assigned to a new placeholding user account.

For all the comments to be deleted someone must have clicked "delete" on each comment individually.