Loomio
Thu 29 Nov 2012 10:17AM

Email: Default settings

RG Robert Guthrie Public Seen by 48

The new emails are in place and seem to work well enough. I suggest that we update all the user accounts and opt them in to these new emails, and that we make new users default to having these emails.

AT

Aaron Thornton Sun 2 Dec 2012 6:53AM

Hey @robertguthrie, you probably know already, but the link at the bottom of the email currently take you to user settings not email preferences.

RG

Robert Guthrie Sun 2 Dec 2012 8:01PM

@aaronthornton Nup I had not realised. I'll change the wording to 'Unsubscribe or modify your email preferences' and make the link use the single access token so people don't need to be logged in. Then I think we're ready to go.

RDB

Richard D. Bartlett Sun 2 Dec 2012 9:30PM

Love you @robertguthrie

BK

Benjamin Knight Sun 2 Dec 2012 9:49PM

I love @robertguthrie also! I reckon the Closing Soon emails are all good to push to default on, and that the daily summary will be as soon as there's easy unsubscribe!

The Closing soon notifications are SO VERY HELPFUL already!

RG

Robert Guthrie Mon 3 Dec 2012 7:19AM

Lovers and coders, I have finished the unsubscribe stuff.
@jonlemmon @aaronthornton

Can we please have a meeting to clear the outstanding pull requests tomorrow?

RG

Poll Created Mon 3 Dec 2012 10:23PM

That we agree upon less noisy, more useful email defaults Closed Tue 4 Dec 2012 12:04AM

Outcome
by Robert Guthrie Mon 27 Feb 2017 10:26PM

Another proposal

Further to the talk about enabling daily activity summary to on I think we need to consider all the email defaults together.

I suggest that once the new group email preferences are live we use the following defaults for new users.

Enabled:
Daily Activity Summary
Proposal Closing Soon
Mentioned

Disabled:
Instant notification of new discussions and motions for every group.

This should lower the volume of email going out, which will reduce the likelyhood of people marking our emails as spam.

Results

Results Option % of points Voters
Agree 0.0% 0  
Abstain 100.0% 1 JL
Disagree 0.0% 0  
Block 0.0% 0  
Undecided 0% 274 RG JV AI KC NW AT BK AC MB G DS N CR DS DMA S PS LG K JM

1 of 275 people have participated (0%)

JL

Jon Lemmon
Abstain
Mon 3 Dec 2012 11:19PM

I'd probably prefer this for myself. Not sure what the rest of our users would want though... Interested to see what the others say.

RG

Poll Created Tue 4 Dec 2012 12:09AM

We email a feature update to users explaining new emails, and asking them to fill in a google survey on their preferences Closed Fri 7 Dec 2012 2:40PM

We email all the users with an update on new Loomio features, Particularly we explain:

  • Daily Acitivity Summary Email
  • Mentions
  • Proposal Closing Soon Email
  • User controlled discussion and motion notification emails

Finally we direct users to fill in a survey on what they think the defaults should be for a new user.

Results

Results Option % of points Voters
Agree 50.0% 5 JV JL BK MB VM
Abstain 20.0% 2 AI JM
Disagree 30.0% 3 RG B DF
Block 0.0% 0  
Undecided 0% 265 KC NW AT AC G DS N CR DS DMA S PS LG K ML SL JW TW JW GC

10 of 275 people have participated (3%)

JM

James McCann
Abstain
Tue 4 Dec 2012 12:12AM

Like the part about emailing the new features out but would be more inclined to turn on the defaults and explain how they can be turned off.

JL

Jon Lemmon
Agree
Tue 4 Dec 2012 12:59AM

Sending a survey along with the email sounds like a really really good idea!

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